Sep 12th Sofia2Openvz node - emergency reboot

We've performed an emergency reboot of our sofia2ovz node. It's currently booting up and VPS are already starting.

Sep 8th [RESOLVED] Sofia - Network Down

Friday, 08 September 2017, 20:06: We're sorry to announce that our routers dropped the BGP sessions. We're working on resolving the issue.

Friday, 08 September 2017, 20:14 : Network is fully reachable again.

We're scheduling a network maintenance windows for next week to replace our core router, to resolve in full the current issues.

Aug 30th [RESELOVED] Sofia2Ovz down

Hello,

Our Sofia2Ovz node went down some minutes ago. We are working on getting it back online.

The node had kernel panick'd. Unfortunately IPMI was unreachable and we had to do an on-site reboot. We did resolve the IPMI issue as well.

The total downtime was 31 minutes.

Aug 29th [RESOLVED] Sofia - Network outage yet again

Hello,


We are very sorry and regret to inform you that we have suffered yet another network outage in Bulgaria. Our core routers dropped all BGP sessions at the same time, causing around 4 minutes of downtime, started at around 11:05PM GMT+3

We are actively working on this and will be replacing the hardware in full, to resolve this issue.


Aug 20th [RESOLVED] Sofia - Network outage

Hello!At around 11:04PM GMT+3, our router dropped all route table records and multiple BGP sessions.The majority of connectivity was restored 5 minutes later, at 11:09PM, however a certain subnet (82.118.227.0/24 did not get properly announced and was visible out of only a small amount of locations, via a specific peer only. This issue was ... Read More »

Aug 11th [RESOLVED] Sofia - Network outage

Hello,


We just had a short network outage, lasting a couple of minutes. BGP sessions are spinning back up, awaiting route table population. All services are now back online. Total downtime was around 5 minutes.

We're actively working on permanently resolving the issue.

Aug 9th uk02ovz emergency reboot

We've rebooted uk02ovz due to kernel panic. We're investigating the cause.

Update: the node is up and running, all VPSs have been booted as well.

Aug 3rd Packet Loss in Los Angeles

Thursday, 03 August 2017, 22:32: We're observing packet loss from many points globally. We contacted the upstream and awaiting for more information regarding the case.

Jul 25th [COMPLETED] Emergent Hardware Maintenance in NYC

Tuesday, 25 July 2017, 04:28: Due to the stability issues with NYCOpenVZ1, we're going to perform emergent maintenance today: 25/07/2017 8:00PM GMT. Service disrruption of 10-15 minutes is expected. Should you have any questions, don't hesitate to open a support ticket.Tuesday, 25 July 2017, 21:09: The server has been shutdown.Tuesday, 25 July ... Read More »

Jul 22nd [SOLVED]Sofia - Network outage

Hello,At approximately 10:55PM (Bulgarian Time) our core router dropped all of our BGP sessions. Due it being completely unreachable, we were forced to perform a reboot. At approximately 11:05 the server was reachable again, after a successfull boot. BGP sessions came up shortly after. The total impact was around 15 minutes of network outage. ... Read More »