Jan 2nd ovz02sf kernel update

Tuesday, 02 January 2018, 17:10 - We've updated the kernel on the hostnode and rebooted it. All VMs have been suspended prior the reboot and should start operating from the state they were before.

Dec 7th [RESOLVED] Connectivity issues impacting uk02ovz

Thursday, 07 December 2017, 22:52: We're currently experiencing issues with one of our UK nodes which impacts the connectivity of some of our users, residing on this node. We're currently awaiting remote hands to check and correct the issue. We apologize for any inconvenience caused and will keep you updated.Friday, 08 December 2017, 02:45: The ... Read More »

Nov 17th [RESOLVED] Network issues in Sofia

Friday, 17 November 2017, 22:07: We're having network issues in Sofia. Our engineers are looking into it. We'll keep you updated.
Friday, 17 November 2017, 22:49: Everything is operating normally now, we're closely monitoring the situation. Pending further update

Oct 25th [FINISHED] Germany location down

Hello,

We're aware of issues with our DE location. The upstream provider is currently looking into it, looks like a network issue, not isolated to us. We will keep updating this post here with news. No ETA of getting it fixed yet.

Sep 25th [FINISHED] - Sofia02KVM and Sofia02OVZ - emergency maintenance

Sofia02OVZ - COMPLETEDWe've started the emergency maintenance. Virtual machines are currently shutted down. Updates to follow.Upgrade is completed, virtual machines are all booted up. Sofia02KVM - COMPLETEDWe've started the emergency maintenance. Virtual machines are currently shutted down. Updates to follow.Upgrade is completed, virtual ... Read More »

Sep 12th Sofia2Openvz node - emergency reboot

We've performed an emergency reboot of our sofia2ovz node. It's currently booting up and VPS are already starting.

Sep 8th [RESOLVED] Sofia - Network Down

Friday, 08 September 2017, 20:06: We're sorry to announce that our routers dropped the BGP sessions. We're working on resolving the issue.

Friday, 08 September 2017, 20:14 : Network is fully reachable again.

We're scheduling a network maintenance windows for next week to replace our core router, to resolve in full the current issues.

Aug 30th [RESELOVED] Sofia2Ovz down

Hello,

Our Sofia2Ovz node went down some minutes ago. We are working on getting it back online.

The node had kernel panick'd. Unfortunately IPMI was unreachable and we had to do an on-site reboot. We did resolve the IPMI issue as well.

The total downtime was 31 minutes.

Aug 29th [RESOLVED] Sofia - Network outage yet again

Hello,


We are very sorry and regret to inform you that we have suffered yet another network outage in Bulgaria. Our core routers dropped all BGP sessions at the same time, causing around 4 minutes of downtime, started at around 11:05PM GMT+3

We are actively working on this and will be replacing the hardware in full, to resolve this issue.


Aug 20th [RESOLVED] Sofia - Network outage

Hello!At around 11:04PM GMT+3, our router dropped all route table records and multiple BGP sessions.The majority of connectivity was restored 5 minutes later, at 11:09PM, however a certain subnet (82.118.227.0/24 did not get properly announced and was visible out of only a small amount of locations, via a specific peer only. This issue was ... Read More »