Aug 9th uk02ovz emergency reboot

We've rebooted uk02ovz due to kernel panic. We're investigating the cause.

Update: the node is up and running, all VPSs have been booted as well.

Aug 3rd Packet Loss in Los Angeles

Thursday, 03 August 2017, 22:32: We're observing packet loss from many points globally. We contacted the upstream and awaiting for more information regarding the case.

Jul 25th [COMPLETED] Emergent Hardware Maintenance in NYC

Tuesday, 25 July 2017, 04:28: Due to the stability issues with NYCOpenVZ1, we're going to perform emergent maintenance today: 25/07/2017 8:00PM GMT. Service disrruption of 10-15 minutes is expected. Should you have any questions, don't hesitate to open a support ticket.Tuesday, 25 July 2017, 21:09: The server has been shutdown.Tuesday, 25 July ... Read More »

Jul 22nd [SOLVED]Sofia - Network outage

Hello,At approximately 10:55PM (Bulgarian Time) our core router dropped all of our BGP sessions. Due it being completely unreachable, we were forced to perform a reboot. At approximately 11:05 the server was reachable again, after a successfull boot. BGP sessions came up shortly after. The total impact was around 15 minutes of network outage. ... Read More »

Jul 3rd [COMPLETED] Network Maintenance: Core Network Upgrade in Sofia, Bulgaria

We're doing a Network Maintenance of our Core Network Equipment in Sofia, Bulgaria. The maintenance will be within the hours as follows below. During this time, services in our Sofia Datacenter may experience connection instabilities and short outages. REASON: Core Network UpgradeTIME SPAN: 10:00AM - 04:00PM GMTIMPACT: MEDIUM Should you have any ... Read More »

May 16th NYC - network issues -FIXED

Hello,

As of 3:39AM (GMT+2), we're experiencing network issues with our NYC PoP. The said issues, are not related to our setup and seem to be caused by our upstream. We're investigating and will keep you updated.

At 6:16AM the issue is resolved. Further updates are pending. Seems like this was related to a network interface on our NYC1OVZ node.

Apr 27th Germany location outage - FIXED

Our Germany location is currently experiencing network outage. Techs are investigating on site and will restore connectivity soon.

UPDATE:
03:38 GMT+2
Issue is resolved by onsite techs. RFO to follow.